Privacy Policy

1. Introduction

Timbro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect personal information such as your name, email address, and payment information when you create an account or subscribe to our Service. We also collect User Content (audio files) that you upload for processing. Additionally, we may collect non-personal information like usage data and device information.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service.
• Process your User Content as requested.
• Improve, personalize, and expand our Service.
• Communicate with you, including for customer service and promotional purposes.
• Process transactions and manage subscriptions.
• Prevent fraudulent activity and ensure security.

4. How We Protect Your User Content

Your User Content (audio files) is treated with strict confidentiality. We use it solely for the purpose of providing the audio processing services you request. We implement industry-standard security measures to protect your User Content from unauthorized access, use, or disclosure. We do not claim ownership of your User Content.

5. Third-Party Services

We may use third-party services for functions like payment processing (e.g., Stripe), transcription (e.g., OpenAI Whisper API), and content analysis (e.g., OpenAI GPT-4 API). These services have their own privacy policies, and we encourage you to review them. We only share information necessary for them to perform their services.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain User Content for a limited period to allow you to access and download your processed files, after which it may be deleted according to our data retention policies.

7. Your Choices and Rights

You have the right to access, update, or delete your personal information. You can manage your account settings and communication preferences through the Service. If you wish to delete your account and associated data, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.